Privacy Policy, Terms and Conditions
Last Updated: 3/27/2025
Welcome to Nattandiya Electricals! These Terms and Conditions govern your use of our website, www.nattandiyaelectricals.lk, and the purchase of our products and services. By accessing our website or making a purchase, you agree to be bound by these terms.
1. General Information
Company Name: Nattandiya Electricals
Showroom Address: Kuliyapitiya Road, Nattandiya
Contact: +94 76 00 399 61 (Mobile & WhatsApp)
Website: www.nattandiyaelectricals.lk
2. Orders and Payments
All orders placed through our website are subject to acceptance and availability.
We accept payments via Cash on Delivery and PayHere (Pay by Visa, MasterCard, AMEX, eZcash, mCash, or Internet Banking via PayHere).
Prices listed on our website are subject to change without notice.
Once an order is placed, you will receive a confirmation email with order details.
Nattandiya Electricals reserves the right to cancel any order due to errors in pricing or availability.
3. Shipping and Delivery
We deliver products within Sri Lanka. Delivery charges may vary based on location and order value.
Estimated delivery time is within three days, but delays may occur due to unforeseen circumstances.
Customers are responsible for providing accurate delivery details. We are not liable for failed deliveries due to incorrect information.
4. Returns and Refunds
Products can be returned within seven days if they are defective or incorrect.
Items must be in their original condition with all packaging and accessories.
Refunds will be processed once the returned item is inspected and approved.
Certain products (such as custom orders, consumables, and clearance items) may not be eligible for returns.
5. Warranty and Repairs
We offer manufacturer warranties on selected products. The warranty period and coverage vary by brand and product type.
Warranty claims must be submitted with proof of purchase.
Repairs or replacements will be processed based on the manufacturer’s terms and conditions.
6. Privacy Policy
We respect your privacy and protect your personal information.
Any data collected through our website is used solely for order processing, customer service, and marketing (with your consent).
We do not sell or share your information with third parties.
7. Limitation of Liability
Nattandiya Electricals is not responsible for any damages resulting from the improper use of our products.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
8. Changes to Terms
We reserve the right to modify these terms at any time. Updates will be posted on this page.
Continued use of our website after changes means acceptance of the new terms.
9. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
Phone/WhatsApp: +94 76 00 399 61
Visit us: Kuliyapitiya Road, Nattandiya
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
